Terms of Service

Last updated: September 16, 2026

Overview

Welcome to Primebird. Throughout these Terms of Service, the words "we", "us", and "our" refer to Primebird.

Primebird operates this online store and website, including its content, products, features, services, and related tools, to provide customers with an online shopping experience.

By accessing or using our website, you agree to follow these Terms of Service and any other policies referenced on our website. Please read these terms carefully before using our services or placing an order.

Section 1 — Website Access and Accounts

You agree to provide accurate and current information whenever information is requested on our website.

If you create an account, you are responsible for keeping your login details confidential and for all activity carried out through your account.

You must not use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

Section 2 — Products and Information

We make reasonable efforts to display our products and product information accurately. However, colors, images, dimensions, and appearance may vary depending on your device or screen settings.

Product descriptions, availability, prices, and other information may be changed or updated at any time without prior notice.

Primebird reserves the right to discontinue products or limit quantities when necessary.

Section 3 — Orders

Submitting an order constitutes a request to purchase the selected products.

Primebird reserves the right to accept, reject, modify, or cancel an order where necessary, including in cases involving incorrect pricing, stock availability, suspected fraud, or inaccurate information.

If an order is cancelled or changed, we may contact you using the information provided during checkout.

Returns and refunds are handled according to our Refund Policy.

Section 4 — Prices and Payments

Product prices and promotional offers may change without notice.

The applicable price is the price displayed when the order is placed, unless an obvious pricing or technical error has occurred.

Customers are responsible for providing accurate billing, payment, shipping, and contact information.

Section 5 — Shipping and Delivery

Delivery dates and timeframes shown on our website are estimates and are not guaranteed.

Primebird is not responsible for delays caused by courier companies, weather, public holidays, incorrect address information, customs or other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional delivery information.

Section 6 — Intellectual Property

All content on the Primebird website, including logos, brand names, text, graphics, images, product information, designs, and other materials, belongs to Primebird or its respective content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our website content without prior written permission.

Section 7 — Third-Party Services

Our website may use services or tools provided by third parties, including payment, shipping, analytics, technology, and other service providers.

These services may operate under their own terms and privacy policies. Primebird is not responsible for the independent policies or practices of third-party providers.

Section 8 — Third-Party Links

Our website may contain links to external websites or services.

These websites are not controlled by Primebird, and we are not responsible for their content, availability, privacy practices, or policies.

Customers should review the terms and policies of third-party websites before using them.

Section 9 — Privacy

Information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected and used.

Section 10 — Customer Feedback

If you voluntarily provide reviews, suggestions, feedback, ideas, or other content to Primebird, you agree that we may use such content to improve, promote, or operate our services, subject to applicable law.

You must ensure that any content you submit does not violate the rights of another person or contain unlawful, harmful, misleading, or malicious material.

Section 11 — Errors and Updates

Occasionally, our website may contain typographical errors, incorrect information, outdated details, pricing mistakes, or omissions.

Primebird reserves the right to correct such information, update product details, modify prices, or cancel affected orders where necessary.

Section 12 — Prohibited Activities

You may use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our systems
Upload malicious code, viruses, or harmful files
Interfere with website security or functionality
Copy or exploit website content without authorization
Collect other users' personal information without permission
Provide false or misleading information
Use the website in a way that may harm Primebird, its customers, or service providers

We reserve the right to restrict or terminate access where these terms are violated.

Section 13 — Disclaimer

Our website and services are provided on an "as available" basis.

While we make reasonable efforts to keep our website accurate and functional, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

To the extent permitted by applicable law, Primebird is not responsible for losses resulting from circumstances outside our reasonable control.

Section 14 — Limitation of Liability

To the extent permitted by applicable law, Primebird and its service providers will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products, except where such liability cannot legally be excluded.

Section 15 — Indemnification

You agree to take responsibility for claims, losses, or liabilities arising from your violation of these Terms of Service, misuse of our website, or violation of applicable laws or third-party rights, to the extent permitted by law.

Section 16 — Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.

Section 17 — Changes to These Terms

Primebird may revise these Terms of Service from time to time.

Any updated version will be published on this page with a revised date. Your continued use of our website after changes are posted indicates acceptance of the updated terms, subject to applicable law.

Section 18 — Contact Information

If you have questions about these Terms of Service, please contact us:

Primebird
Email: primebirdofficial@gmail.com
Physical Address: Punjab, Pakistan