Privacy Policy

Last updated: September 16, 2026

At Primebird, we respect your privacy and are committed to protecting the information you provide while using our website and services. This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the circumstances in which it may be shared.

By visiting or using our website, placing an order, creating an account, or contacting us, you acknowledge and accept the practices described in this Privacy Policy.

Information We May Collect

Depending on how you interact with our website, we may collect information such as:

Your name and contact details
Billing and delivery address
Email address and phone number
Order and transaction information
Products purchased, viewed, or added to your cart
Customer support messages and communications
Account information, where applicable
Device, browser, IP address, and technical information
Website usage information collected through cookies and similar technologies

How We Collect Information

Information may be collected when you:

Place an order or create an account
Contact our customer support team
Browse or interact with our website
Subscribe to emails or promotional communications
Submit information through forms on our website
Interact with our service providers or other integrated services

Some technical information may also be collected automatically through cookies and similar technologies.

How We Use Your Information

Primebird may use collected information to:

Process and fulfill your orders
Arrange delivery and shipping
Process payments and transactions
Provide customer support
Communicate with you about your orders
Improve our website, products, and services
Personalize your shopping experience
Send promotional communications where permitted
Detect and prevent fraud, misuse, or unauthorized activity
Maintain website security
Meet legal and regulatory requirements

Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, such as payment processors, shipping and delivery providers, technology providers, analytics services, and customer support services.

We may also disclose information when required by law, legal proceedings, government requests, or when necessary to protect our rights, customers, website, or business.

We do not use customer information for purposes unrelated to our business operations except where permitted or required by applicable law.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, understand website activity, improve functionality, and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for business operations, order fulfillment, customer support, legal requirements, dispute resolution, and other legitimate purposes.

Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of certain information.

You may also unsubscribe from promotional emails by using the unsubscribe option included in those communications.

Third-Party Websites

Our website may contain links or integrations from third parties. Primebird is not responsible for the privacy practices, content, or security of websites that are operated independently by third parties.

We recommend reviewing the privacy policies of those websites before providing them with personal information.

Children's Privacy

Our services are not intentionally designed to collect personal information from children. If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements. Any updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Primebird
Email: primebirdofficial@gmail.com
Address: Punjab, Pakistan